Change agent
A change agent in the sense used here is not a technical expert skilled in such functional areas as accounting, production, or finance. S/he is a behavioral scientist who knows how to get people in an organization involved in solving their own problems. His/her main strength is a comprehensive knowledge of human behavior, supported by a number of intervention techniques (to be discussed later). The change agent can be either external or internal to the organization. An internal change agent is usually a staff person who has expertise in the behavioral sciences and in the intervention technology of OD.
A change agent in the sense used here is not a technical expert skilled in such functional areas as accounting, production, or finance. S/he is a behavioral scientist who knows how to get people in an organization involved in solving their own problems. His/her main strength is a comprehensive knowledge of human behavior, supported by a number of intervention techniques (to be discussed later). The change agent can be either external or internal to the organization. An internal change agent is usually a staff person who has expertise in the behavioral sciences and in the intervention technology of OD.
No comments:
Post a Comment